Customer Care

Customer Care

At The Oakwood Group, we are committed to ensuring that you receive the highest quality of service and that every new home lives up to your expectations.

We aim to make the home-buying process as straightforward and enjoyable as possible for all our customers, and to provide a professional, efficient service at all times.

Our dedicated after sales team are always on hand to offer a friendly, professional and empathetic ear enabling us to fully understand your needs. This level of care and service sets us apart from our competitors.

We fully endorse the Consumer Code for Housebuilders and provide a 10 year Guarantee for each and everyone of our new homes.

Your comments and feedback are greatly valued. Should you have any comments on any aspect of our service, please do not hesitate to contact us.